The problem
Several unconnected processes — visitor entry, counterfeit reports, warehouse checks — each with its own register.
What we delivered
01Visitor management with real-time check-in and check-out across warehouses
02Counterfeit incidents captured, escalated and traced to closure
03Warehouse operations digitised on one mobile platform
Three processes that used to be three registers
Visitor management, counterfeit reporting and warehouse operations were each run separately. Consolidating them means an incident raised at a warehouse gate is visible to the team that investigates it, without a hand-off.
What changed
Cross-functional processes share one record, so an incident raised in a warehouse reaches the people who can act on it.